Maggio 30, 2022novembre 23, 2022 Simone Splendiani

In-store technologies to improve customer experience and interaction: an exploratory investigation in Italian travel agencies

marzo 11, 2020febbraio 9, 2022 Simone Splendiani

Enhancing customer experience through technological innovation in traditional travel agencies: evidences from Italy

giugno 13, 2019giugno 13, 2019 Simone Splendiani

Traditional travel agencies competitiveness: enhancing customer experience through innovation in physical spaces and equipment. Evidences from Italy