La comunicazione di crisi e i social media. Principi, modelli teorici e applicazioni pratiche
In-store technologies to improve customer experience and interaction: an exploratory investigation in Italian travel agencies
Crisis communication, social media and natural disasters – the use of Twitter by local governments during the 2016 Italian earthquake
Segmenting cultural event visitors using the latent class approach: the case of “Sensational Umbria” photo exhibition by Steve McCurry
Mapping and Evaluating the Attractiveness of Pilgrim Routes from an Experiential Perspective: the Case of the “Paths through Italy”
Route-based tourism as a driver of sustainable tourism development: highlights from the Italian project “Atlas of Paths”
Simone Splendiani 